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STORE POLICY

CUSTOMER CARE

Our customer care team is here to help with any questions about your order, products, or account. The quickest way to reach us is through the contact form on our Contact page, and we'll get back to you as soon as possible.

PRIVACY & SAFETY

Your privacy matters to us. Payments are processed securely through Stripe and PayPal, and your card details are never stored on our servers. We're finalising our full privacy policy; if you have any questions about how your data is handled, please contact us.

WHOLESALE INQUIRIES

Interested in stocking Velouras or exploring a partnership? We'd love to hear from you — please get in touch via our Contact page with your inquiry and our team will follow up.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Payment Methods
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